AI where the work already happens

Bringing AI to where the work happens: as a suggestion in the editing window of the CMS, during product maintenance in shop and PIM, as a summary in the ticket system or ERP. That includes connecting your own documents and data, clarifying permissions and data protection, and support after launch. Anyone who has to open a second window for a suggestion and copy results back will give up after two weeks.

No. We are not tied to any vendor and choose the model by task, data protection requirements and cost – with processing inside the EU on request. What matters more than the model is the environment around it anyway: which data it may see, which rules apply, how results are checked and what happens when it does not know the answer.

By providing an official route that is convenient to use. As long as no usable tool is available, staff keep working with private accounts and nobody knows which data leaves the building. We set up central access with clear permissions, complemented by understandable guard rails: what is allowed, what is not, who decides in case of doubt. For RHEWUM this became an AI cockpit where staff use tools securely and share their own agents.

Yes, otherwise the licence goes unused. We show the benefit on real tasks from the department in question rather than on generic examples, we start with one use case that genuinely works, and after a few weeks we look at whether the feature is actually being used. Where it stalls, we improve it – often in the handling rather than the model.